With a valid A.C. Moore receipt (register or email receipt)
A.C. Moore will gladly exchange or refund merchandise purchases made within the last 60 days. Merchandise must be returned in its original condition and will be refunded using the same method of tender payment*. Valid photo ID may be required. For quick and easy refunds, become a Rewards Member. *Cash will be tendered for Refunds on purchases made by Debit Cards. Cash will be tendered for purchases made with a Check 10 business days after purchase.
Without a valid A.C. Moore receipt
With a Valid Photo ID, merchandise can be returned in its original condition without the original receipt. Merchandise will be subject to the lowest selling price over the last 60 days or 20% off our everyday value. Refunds will be given in the form of an A.C. Moore Refund Card.
Custom Services, Class Fees, Clearance Merchandise, and Gift Cards are non-refundable; Seasonal merchandise cannot be returned without the original register or emailed receipt; Cricut items may only be exchanged for identical items with a valid register or emailed receipt; Tax Exemption status must be presented prior to transaction completion, as Taxes Paid are non-refundable.
With the original register or emailed receipt, sale adjustments can be made on items purchased within seven days of the original purchase.
A.C. Moore honors the price at which we have an item labeled. We will gladly refund the difference between the incorrect price paid and the labeled price.
A.C. Moore reserves the right to modify any of the above policies, and to limit or decline refunds of any purchase at any time.
Policy is available online at: www.acmoore.com/refunds
Accepted Payment Methods
We will gladly accept the following methods of payments:
• Visa Credit, Debit or Gift Card
• MasterCard Credit, Debit or Gift Card
• Discover Credit or Gift Card
• American Express Credit or Gift Card
• Diner’s Club Credit Card
• AC Moore Gift Card
• AC Moore Refund Card
• Personal Check
Check Acceptance Policy
We will gladly accept your personal check written for the exact amount of the transaction with the following forms of identification:
• A valid State issued ID card or Driver’s License
• A valid Military issued ID card
Sorry, no over tender or starter checks are accepted. Returned checks will be subject to applicable fees and charges. Checks cannot be used as a form of payment for a Gift Card.
Coupon Acceptance and Price Match Policy
AC Moore extends additional opportunities to save and create your own sale on non-sale product, via barcoded coupons offered in our brochures, email blasts, on-line, or at ACMoore.com. See coupon for specific exclusions.
We will accept competitor’s single item percent off coupons, following the same exclusions as the AC Moore discounting practices. We will also match advertised sale items with a current ad presented, excluding percentage off offers.
Special Order Policy
We provide the opportunity for our customers to order bulk quantities. Special Orders are subject to availability and minimum order quantities may be required. See an AC Moore Team Member for details.